Consumer Rights Hub
Know Your Rights.
Find the Right Lawyer.
Understand your legal options, explore practical legal guides, and connect with lawyers who can help with your situation.
Educational information only — not legal advice, and no complaints, ratings or reviews. LegalCounselNearMe is not a law firm.
Browse by Industry
Each industry page explains the issues that commonly arise, the rights you have, who regulates the sector, and how matters differ for individuals, business owners and private wealth.
Banking & Financial Institutions
Understand your rights with banks and financial institutions in Canada: account and lending disputes, fraud, the complaint escalation path, and when to involve a lawyer.
Read rightsInsurance
Your rights when an insurer denies or underpays a claim: policy interpretation, the duty of good faith, ombudservice escalation, and when to get a lawyer.
Read rightsAirlines & Travel
Understand Canadian air passenger rights: delays, cancellations, denied boarding, baggage, the Air Passenger Protection Regulations and how to escalate a claim.
Read rightsTelecommunications
Your rights with Canadian telecom and internet providers: billing disputes, contract and cancellation terms, service failures, and how to escalate to the CCTS.
Read rightsGovernment & Public Authorities
How administrative decisions by Canadian government bodies can be reviewed or appealed: internal review, tribunals, ombudspersons and judicial review.
Read rightsEmployment
Your rights at work: wrongful dismissal and severance, workplace harassment and discrimination, executive contracts, and how to escalate a claim.
Read rightsPrivacy & Data Protection
Your privacy rights: access and correction requests, data breach obligations, Quebec's Law 25, and how to complain to a privacy commissioner.
Read rightsInvestments & Securities
Your rights as an investor: suitability and know-your-client obligations, unauthorized trading, fee disclosure, and how to escalate a complaint.
Read rightsCompetition & Consumer Protection
Your consumer protection rights: misleading advertising, unfair contract terms, cancellation rights, warranties, and where to complain.
Read rightsReal Estate
Your rights in property transactions and tenancies: conditions and closings, latent defects, landlord and tenant disputes, and condominium issues.
Read rightsConstruction
Your rights in construction disputes: defects and deficiencies, delay claims, construction liens and holdback, and new home warranty coverage.
Read rightsHealthcare
Your healthcare rights: informed consent, access to health records, complaints to regulatory colleges, and when a matter may be medical negligence.
Read rightsTechnology
Legal issues in technology: SaaS and software contracts, data ownership, IP, platform account issues, and AI and automated decision-making.
Read rightsBusiness & Corporate
Legal issues for Canadian businesses: contract disputes, shareholder and partnership disagreements, governance, and commercial litigation options.
Read rightsAutomotive
Your rights when buying or repairing a vehicle: undisclosed damage, warranty and defect claims, dealer obligations and arbitration options.
Read rightsRetail
Your rights as a retail customer: refunds and returns, warranties, pricing accuracy, online purchase protections and gift card rules.
Read rightsEducation
Rights in education: special education and accommodation, discipline and exclusion appeals, academic decisions and international student issues.
Read rightsProfessional Services
Your rights when a professional's service falls short: regulatory complaints, fee disputes, professional negligence claims and where to escalate.
Read rightsClass Actions
Understand class actions: how group claims work, whether you're included, how settlements and claims processes operate, and where to verify a case officially.
Read rightsProduct Liability & Mass Torts
Understand product liability and mass tort claims: how they differ from class actions, what you must prove, why deadlines matter, and how to preserve evidence.
Read rightsOther Consumer Issues
Not sure which category fits your legal issue? Understand the general steps, where to complain, limitation periods, and how to find the right lawyer.
Read rightsRights When Dealing With Major Organizations
Neutral, educational pages explaining the regulatory framework and escalation path for common sectors. These pages contain no complaints, ratings, reviews or rankings.
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