Honda Canada: Your Rights

Matters Lawyers Handle in This Sector

• Warranty denials and recurring mechanical faults
• Recall and safety campaign concerns
• Dealer sales disclosure and financing add-ons
• Certified pre-owned coverage disputes

Your Rights

• Written reasons citing the applicable warranty term
• Service history and repair documentation
• Escalation to manufacturer customer relations
• CAMVAP arbitration where the manufacturer participates

How to Escalate a Matter

1. 1Dealer, then manufacturer customer relations

   Escalate in writing with a case reference.

2. 2Canadian Motor Vehicle Arbitration Plan (CAMVAP)

   Arbitration for eligible new-vehicle disputes.

3. 3Provincial dealer regulator / consumer office

   Disclosure and sales-practice complaints.

Escalation routes and their requirements change. Confirm the current process before relying on it.

Frequently Asked Questions

Does a certified pre-owned warranty give me the same rights?

CPO coverage is a separate contractual program with its own terms and exclusions, distinct from the original new-vehicle warranty. Request the CPO terms and the provision relied on for any denial.

This page is educational information about the regulatory framework and your options in this sector. It is not legal advice, contains no complaints, ratings, reviews or rankings, and makes no statement about the conduct of any organization. LegalCounselNearMe is not a law firm and is not affiliated with Honda Canada.