LEGAL COUNSELNEAR ME

Hyundai Auto Canada: Your Rights

Hyundai Auto Canada distributes Hyundai and Genesis vehicles through franchised dealers. Warranty and recall responsibilities are the manufacturer's; dealer sales conduct falls under provincial dealer regulation and consumer-protection legislation.

Matters Lawyers Handle in This Sector

  • Warranty claim denials and engine or transmission concerns
  • Recall and service campaign issues
  • Dealer disclosure, fees and advertised pricing
  • Extended warranty coverage disputes

Your Rights

  • The warranty provision relied on, in writing
  • Complete repair and diagnostic records
  • Manufacturer-level complaint escalation
  • Provincial regulator and consumer-office complaints

How to Escalate a Matter

  1. 1Dealer, then manufacturer customer relations

    Escalate above the dealership, in writing.

  2. 2Canadian Motor Vehicle Arbitration Plan (CAMVAP)

    Arbitration for eligible defect and warranty disputes.

  3. 3Provincial dealer regulator / consumer office

    Advertising, fees and disclosure complaints.

Escalation routes and their requirements change. Confirm the current process before relying on it.

Frequently Asked Questions

I was charged fees that weren't in the advertised price — is that allowed?
Several provinces require all-in advertised pricing for vehicles. Keep the advertisement and the bill of sale, and complain to the provincial dealer regulator, which enforces advertising rules.

This page is educational information about the regulatory framework and your options in this sector. It is not legal advice, contains no complaints, ratings, reviews or rankings, and makes no statement about the conduct of any organization. LegalCounselNearMe is not a law firm and is not affiliated with Hyundai Auto Canada.