Matters Lawyers Handle in This Sector
- Warranty claim denials and engine or transmission concerns
- Recall and service campaign issues
- Dealer disclosure, fees and advertised pricing
- Extended warranty coverage disputes
Your Rights
- The warranty provision relied on, in writing
- Complete repair and diagnostic records
- Manufacturer-level complaint escalation
- Provincial regulator and consumer-office complaints
How to Escalate a Matter
1Dealer, then manufacturer customer relations
Escalate above the dealership, in writing.
2Canadian Motor Vehicle Arbitration Plan (CAMVAP)
Arbitration for eligible defect and warranty disputes.
3Provincial dealer regulator / consumer office
Advertising, fees and disclosure complaints.
Escalation routes and their requirements change. Confirm the current process before relying on it.
Frequently Asked Questions
- I was charged fees that weren't in the advertised price — is that allowed?
- Several provinces require all-in advertised pricing for vehicles. Keep the advertisement and the bill of sale, and complain to the provincial dealer regulator, which enforces advertising rules.
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This page is educational information about the regulatory framework and your options in this sector. It is not legal advice, contains no complaints, ratings, reviews or rankings, and makes no statement about the conduct of any organization. LegalCounselNearMe is not a law firm and is not affiliated with Hyundai Auto Canada.