What to do next
Confirm which category applies to you
Direct victim, close family member, witness, or intervenor — eligibility and covered benefits differ by category. The 2021 reform broadened who qualifies.
Document the relationship and the harm
Proof of relationship where relevant, plus psychological assessment and treatment records establishing the harm you suffered.
Apply within the deadline and get support
Deadlines run from the offence or from when harm manifested. CAVAC assists free of charge and knows the categories well.
Frequently asked questions
My relative was killed — what can I claim?
Benefits for close family members can include psychological support, funeral expenses and other assistance. Ask specifically about each — they are not always offered together.
I witnessed a violent crime and can't work.
Witnesses can qualify in defined circumstances. Psychological assessment linking the inability to work to the event is central.
I intervened to help and was hurt.
People who intervene to assist are a recognised category, which is a deliberate feature of the scheme.
This is general information, not legal advice. Laws vary by location and every situation is different — speak with a qualified lawyer about your specific circumstances.