What to do next
Check the stated ground
Refusals commonly concern whether an offence was established, whether the harm is linked to it, late application, or a claimed exclusion. Each requires a different response.
Assemble proof of the offence and harm
Police report numbers, medical and psychological records, and treatment history. A conviction is not required, but evidence that the offence occurred is.
Request review within the period stated
The decision letter sets the deadline. Victim support organisations (CAVAC) assist free of charge, and counsel is common in contested files.
Frequently asked questions
Do I need the offender to be convicted?
No. A conviction is not required and charges need not have been laid, but you generally must have reported the offence and be able to establish it occurred.
What if I applied late?
Deadlines run from the offence or from when the harm manifested, and psychological harm often emerges later. Explain the circumstances rather than assuming you are out of time.
What does IVAC actually cover?
Psychological and physical care, rehabilitation, certain income replacement and other assistance. It is not general damages for pain and suffering.
Is help free?
Yes. CAVAC victim assistance centres support claimants at no cost across Quebec.
This is general information, not legal advice. Laws vary by location and every situation is different — speak with a qualified lawyer about your specific circumstances.