The college dismissed my complaint — can I do anything?

You can request a HPARB review within the deadline. HPARB examines whether the investigation was adequate and the decision reasonable, and can send the matter back.

Can HPARB award me compensation?

No. Compensation for harm requires a civil negligence claim, which is a separate route with its own limitation period.

HPARB Ontario — Reviewing a Health College Complaint Decision

Health Professions Appeal and Review Board (HPARB)

HPARB reviews decisions of Ontario's health regulatory colleges — including the CPSO and the College of Nurses — where a complaints committee decided not to act, and reviews registration refusals. It examines whether the college's investigation was adequate and its decision reasonable. It cannot award you compensation or discipline the practitioner itself.

What it does

Reviews college complaint committee decisions
Reviews registration and licensing refusals
Can return matters to a college for further investigation

Matters it hears

Requests to review a college's disposition of a complaint
Registration committee refusals and conditions
Adequacy of investigation challenges

Appeals & review

Appeals generally go to Divisional Court (Ontario).

Appeal and review deadlines are short and strictly applied. Treat the decision date as the start of a clock.

Frequently Asked Questions

The college dismissed my complaint — can I do anything?: You can request a HPARB review within the deadline. HPARB examines whether the investigation was adequate and the decision reasonable, and can send the matter back.
Can HPARB award me compensation?: No. Compensation for harm requires a civil negligence claim, which is a separate route with its own limitation period.
Does it cost anything?: Requesting a review is free.

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General information about jurisdiction and process, not legal advice. LegalCounselNearMe is not a law firm and is not affiliated with Health Professions Appeal and Review Board (HPARB). Procedures, forms and fees change — the official site is authoritative.